Need Help
Having Problems
finding your product?
Call: 720-259-4266
or e-mail us
We’ll be happy to help you!
Having Problems
finding your product?
Call: 720-259-4266
or e-mail us
We’ll be happy to help you!
DISCLAIMER:
This shipping offer may be discontinued at any time. All confirmed orders that were placed before the offer ends will receive the shipping cost they were quoted at the time the order was placed regardless of the ship date
All 2nd Day Air shipments are subject to the terms and conditions of Fed-Ex, shipping is not refundable due to weather conditions, natural disasters, ect...
*There is no movement of Fed-EX Packages on the following holidays:
New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the day after, Christmas Day and the day after.
Orders selected for the 2nd Day Fed-Ex Delivery - if one or more item(s) are out of stock, you will be contacted by a Customer Support Representative for notification and possible partial shipment option. If all item(s) are out of stock you will have to option to keep the 2nd Day Fed-Ex Delivery and have to your order shipped out as soon as the item(s) are received back in stock- or - you will have to option to cancel the order and be refunded in full.
2nd Day Fed-Ex Delivery is non-refundable- unless Fed-Ex does not deliver the package within the allotted two days from the date the order was shipped out, you will be required to contact our Customer Support Department within (5) business days after the delivery. All other requests for a refund on the shipping charge for 2nd Day Fed-Ex Delivery unfortunately will not be processed.
2nd Day Fed-Ex Delivery orders are required to provide a valid Fed-Ex deliverable address; issues surrounding incorrect addresses provided are not subject to a refundable shipping charge. Delays may occur if an address provided is not a deliverable Fed-Ex location. A Customer Support Representative will contact you if necessary. Please Note: Fed-Ex does not deliver to a P.O. Box, be sure to provide a valid physical address.
If you choose the 2nd Day Fed-Ex Delivery and did not intend to choose this selection, do not submit your order. You can empty your Shopping Cart before you complete the order form and start your order over. If you find that you have completed the order and accidentally chose the 2nd Day Fed-Ex Delivery and wish to cancel that order, please call our Customer Support Department at (720) 253-5058 right away to cancel that order before it is shipped out. If you chose the 2nd Day Fed-Ex Delivery by accident and you contact our Customer Support Department and find that your order has already been shipped out, unfortunately we will not be able to cancel that order or refund the shipping charges.
If item(s) are damaged upon delivery, you must contact our Customer Support Department within 48 hours Monday - Friday upon receipt to receive a replacement order shipped at the 2nd Day Fed-Ex Delivery rate free of charge. If contacted after the allotted time, unfortunately the replacement order will be shipped Priority Mail only. If you receive defective item(s) and wish to have the item(s) replaced and originally paid for 2nd Day Fed-Ex Delivery- the replacement order will be sent within our normal shipping method unless you wish to pay for the 2nd Day Fed-Ex Delivery for faster shipping.
For large orders additional charges may apply for 2nd Day Fed-Ex Delivery, contact our Customer Support Department for more details.
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About Us | Products | FAQs | Shipping Policy | Privacy Policy | Store Map | Home Re-Ink : (720) 259-4266 | Email: info@reinkonline.com |
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