Need Help
Having Problems
finding your product?
Call: 720-259-4266
or e-mail us
We’ll be happy to help you!
Re-Ink, Inc. is committed to respecting your privacy and recognizing your need for appropriate protection and management of the personally identifiable information you share with us (the phrases "personally identifiable information" or "personal information" mean any information by which you can be identified, such as your name, address, telephone number, etc.). The purpose of this Privacy Policy is to inform you what personally identifiable information or personal information we may collect from you when you visit our web site, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information. This policy applies only to users accessing our web site from the United States.
As a part of our commitment to your privacy, Re-Ink, Inc. supports and adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We have agreed to: (1) provide customers with the notice of their ability to opt out of information rental, sale, or exchange with other marketers; (2) honor customers' requests not to share their information with other marketers; and (3) honor customers' requests not to receive mail, telephone, or other solicitations from Carrot Bunch Companies.
Collecting Information About You
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs or to participate in contests, sweepstakes, or promotions, etc.) at which we ask you to provide certain information about yourself, such as your name, billing and/or shipping addresses, telephone number, email address, and credit card information. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products or access certain services, offers, and content on our web site.
Using Information About You
We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services, and offers, and providing you with information from and about Re-Ink, Inc. Credit card information is used only to process your order when your order is ready to ship. From time to time, we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Marketing Partners. In such cases, we might share and cross-reference information, including personally identifiable information about you, which will enable such persons or entities to contact you regarding products and services that may be of interest to you.
To serve you better, we may combine information you give us online and over the telephone. We may also combine that information with publicly available information and information we receive from or cross-reference with our Marketing Partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
We may contract with companies or persons to provide certain services, including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
Although unlikely, in certain instances, we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to Re-Ink, Inc., or to others. We may also disclose your personally identifiable information when we believe the law requires it.
In addition, when you purchase from us online, via the telephone, facsimile, or postal mail, or when you choose to enter a sweepstakes or other promotion, we may need to contact you via phone, email, or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications.
Please remember, if you delete certain information, you may not be able to continue to purchase products or access other portions of our web site without entering that information again.
Protecting Children
Re-Ink, Inc. takes special care to protect the safety and privacy of children. Our web site is a general audience site. We do not permit anyone under the age of 13 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
Cookies
Our web site uses "cookies." A cookie is a small amount of data that is sent to your Internet browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, track visits to and sales at our store, and process your order, track your status in our promotions, contests and sweepstakes, and/or analyzing your visiting patterns. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
We have carefully selected a company, Coremetrics, which will assist us in better understanding your use of our site. We will place cookies on your computer to collect information on our behalf that will educate us on such things as search engine referral, how you navigate around our site, responses to email, unique visitor identification, and product browsing and purchasing information. Re-Ink, Inc. does not allow Coremetrics to collect credit card, username or password information. Coremetrics analyzes the information it collects on our behalf and returns it back to Carrot Ink through a secure web connection. The information and analysis will be used to assist us in better understanding your interests in our web site and how to better serve those interests and provide you with more personalized product offerings. Coremetrics is contractually prohibited from using our data for any other purposes or match it against any other information in its possession. Coremetrics is required to maintain all information collected and its analysis in confidence. As a visitor to reinkonline.com, you have the option to deactivate the ability of Coremetrics to analyze your browsing and purchasing behavior on our site. You may also choose to continue to benefit from the improved shopping experience which the Coremetrics analysis allows us to provide to you, but still maintain anonymity. To learn more about the various levels of privacy and confidentiality you can select with respect to Coremetrics and to exercise your choice, please click here.
We also use pixel tags – tiny graphic images – to tell us what parts of our web site you have visited and/or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.
We also may contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. Any information that these third parties collect via cookies and action tags is completely anonymous.
How We Use Email
When you provide us your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order at reinkonline.com, you will receive an email confirmation of your order, and in most cases an email with package tracking information.
It is our intent to send you promotional email (our Email Newsletter, product promotions, and “you may be running low” reminders) if you provide us with an email address. Instructions on how to unsubscribe are included in each promotional email we send. You may also unsubscribe from all of our promotional mailings by sending an email to this address: unsubscribe@reinkonline.com
Asking to be removed from Re-Ink, Inc.’s Promotional E-Mail List will not prevent you from receiving e-mail communications relating to any online order you place at Re-Ink, Inc. or other operational e-mail communications.
Links to Third Party Sites
Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.
Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our web site. We encourage you to review our privacy policy periodically.
Your Feedback To help us improve our privacy policy and practice, please give us your feedback. You may email at privacy@reinkonline.com us or write to us at:
955 Bannock St.
Denver, CO 80204
As a part of our commitment to your privacy, Re-Ink, Inc. supports and adheres to the guidelines and practices adopted by the Direct Marketing Association's "Privacy Promise to American Consumers." We have agreed to: (1) provide customers with the notice of their ability to opt out of information rental, sale, or exchange with other marketers; (2) honor customers' requests not to share their information with other marketers; and (3) honor customers' requests not to receive mail, telephone, or other solicitations from Carrot Bunch Companies.
Collecting Information About You
In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.
There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs or to participate in contests, sweepstakes, or promotions, etc.) at which we ask you to provide certain information about yourself, such as your name, billing and/or shipping addresses, telephone number, email address, and credit card information. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products or access certain services, offers, and content on our web site.
Using Information About You
We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services, and offers, and providing you with information from and about Re-Ink, Inc. Credit card information is used only to process your order when your order is ready to ship. From time to time, we might establish a business relationship with other persons or entities whom we believe trustworthy and whom we have asked to confirm that their privacy policies are consistent with ours. These are known as our Marketing Partners. In such cases, we might share and cross-reference information, including personally identifiable information about you, which will enable such persons or entities to contact you regarding products and services that may be of interest to you.
To serve you better, we may combine information you give us online and over the telephone. We may also combine that information with publicly available information and information we receive from or cross-reference with our Marketing Partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
We may contract with companies or persons to provide certain services, including credit card processing, shipping, data management, promotional services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
Although unlikely, in certain instances, we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to Re-Ink, Inc., or to others. We may also disclose your personally identifiable information when we believe the law requires it.
In addition, when you purchase from us online, via the telephone, facsimile, or postal mail, or when you choose to enter a sweepstakes or other promotion, we may need to contact you via phone, email, or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications.
Please remember, if you delete certain information, you may not be able to continue to purchase products or access other portions of our web site without entering that information again.
Protecting Children
Re-Ink, Inc. takes special care to protect the safety and privacy of children. Our web site is a general audience site. We do not permit anyone under the age of 13 to register with us. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent.
Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.
Cookies
Our web site uses "cookies." A cookie is a small amount of data that is sent to your Internet browser from a web server and stored on your computer's hard drive. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, track visits to and sales at our store, and process your order, track your status in our promotions, contests and sweepstakes, and/or analyzing your visiting patterns. You can generally set your browser to not accept cookies or to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
We have carefully selected a company, Coremetrics, which will assist us in better understanding your use of our site. We will place cookies on your computer to collect information on our behalf that will educate us on such things as search engine referral, how you navigate around our site, responses to email, unique visitor identification, and product browsing and purchasing information. Re-Ink, Inc. does not allow Coremetrics to collect credit card, username or password information. Coremetrics analyzes the information it collects on our behalf and returns it back to Carrot Ink through a secure web connection. The information and analysis will be used to assist us in better understanding your interests in our web site and how to better serve those interests and provide you with more personalized product offerings. Coremetrics is contractually prohibited from using our data for any other purposes or match it against any other information in its possession. Coremetrics is required to maintain all information collected and its analysis in confidence. As a visitor to reinkonline.com, you have the option to deactivate the ability of Coremetrics to analyze your browsing and purchasing behavior on our site. You may also choose to continue to benefit from the improved shopping experience which the Coremetrics analysis allows us to provide to you, but still maintain anonymity. To learn more about the various levels of privacy and confidentiality you can select with respect to Coremetrics and to exercise your choice, please click here.
We also use pixel tags – tiny graphic images – to tell us what parts of our web site you have visited and/or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.
We also may contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. Any information that these third parties collect via cookies and action tags is completely anonymous.
How We Use Email
When you provide us your email address, we may send you emails necessary to process your order or respond to a request. For example, after you place an order at reinkonline.com, you will receive an email confirmation of your order, and in most cases an email with package tracking information.
It is our intent to send you promotional email (our Email Newsletter, product promotions, and “you may be running low” reminders) if you provide us with an email address. Instructions on how to unsubscribe are included in each promotional email we send. You may also unsubscribe from all of our promotional mailings by sending an email to this address: unsubscribe@reinkonline.com
Asking to be removed from Re-Ink, Inc.’s Promotional E-Mail List will not prevent you from receiving e-mail communications relating to any online order you place at Re-Ink, Inc. or other operational e-mail communications.
Links to Third Party Sites
Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.
Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our web site. We encourage you to review our privacy policy periodically.
Your Feedback To help us improve our privacy policy and practice, please give us your feedback. You may email at privacy@reinkonline.com us or write to us at:
955 Bannock St.
Denver, CO 80204
Privacy Policy - Effective June 1, 2006
|
About Us | Products | FAQs | Shipping Policy | Privacy Policy | Store Map | Home Re-Ink : (720) 259-4266 | Email: info@reinkonline.com |
|
  |
